Shipping Policy​

All pieces are made to order and typically ship within 3 to 4 weeks of your purchase. In-stock pieces will ship within 2 to 5 business days of purchase, with an estimated delivery time of 3-7 days. If the shipping time frame extends beyond this, we will contact you and provide an estimated shipping date.

All United States orders ships at no charge. International orders incur an additional fee for shipping and insurance.

We typically ship FedEx Ground service for most orders; however, we may use other shipping services if necessary to deliver your order as quickly as possible. For special delivery requests and shipping time estimates, please contact us directly.

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress.

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Returns

We are happy to offer exchanges or store credit for items shipped back within 10 days from receipt. The customer will be responsible for the cost of shipping on returns. Only pieces that are unworn and in the same condition in which they were received are eligible for exchange/credit. Please notify us at  enquiries@meitalove.com if you wish to send your item back. 

Sale items are final sale and not eligible for return.

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Non-Returnable Items:

We do not accept exchanges for items showing signs of wear, use, or alteration. Special orders and pieces that have been sized, altered, or engraved are also non-exchangeable.

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Process:

All exchanges will be reviewed and may be returned to the customer if requirements are not met. Return shipping is the customer’s responsibility. Please notify us of the return and provide tracking information. Ensure the return is properly insured (we recommend using FedEx).

Any exchanged or replaced merchandise sent out will be at no additional cost.

For sizing or comfort issues, please email us at enquiries@meitalove.com.

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Contact

For questions, reach out at: enquiries@meitalove.com